TRAINING COURSES

Training courses offered by implement Improvement are tailored to your unique situation and culture. Every effort is made to customize the content using examples and projects from your company and your industry.

• Moments of Truth in Customer Service
• Eight Simple Tools
• Six Sigma – The Least You Need to Know
• DiSCover More About You and Your People
• Unleashing the Power of Teams
• Critical Thinking – “Breaking Out of the Box”
• Balance Your Scorecard (Two-Day)
• Dimensions of Leadership (Two-Day)
• Essential Skills for Powerful Public Speaking
• Managing Expectations – Transforming Attitudes
• Project Management – Tools & Techniques (Two-Day)
• Project Management – A Practical Approach (Two-Day)
• Balancing Multiple Priorities, Objectives and Deadlines
• Keys to Effective Meetings
• Who Moved Your Cheese – The Personal Path Through Change
• Strategic Planning
• Webinars

Federal government buyers – check out our GSA Catalog at GSA Advantage