VIDEOS

See Implement Improvement in action. Please use the following series of training segments to preview our style and some of our content.

“Too Many Things to Do at Once?” Learn eight simple steps you can use to make effective use of your time, but still be able to focus and balance your activities between work and home.

“Taming the Paper Tiger” See how to manage the flow of paper AND E-MAIL and how to organize your work so you won’t be tearing your office apart trying to find that critical document that you put “someplace safe.” See how to use the Four D’s of Drop, Delay, Delegate, and Do.

“Problem Solving” What is the best time to solve a problem? Do you have a sustainable, repeatable process to anticipate and plan for potential problems. Learn how to do this and solve problems BEFORE they happen. Apply this risk management tool, the Decision Support Matrix, to contingency planning.

“Empowerment and Delegation” Are you empowered or have you just been given more work to do? See what you need to be empowered and what you need to do to delegate your authority.

“Action Planning” How do you communicate your plan for implementation? Here Bob Wangen shows us how to publish the plan, when and how to make assumptions, and how to communicate the plan to the team.